

Also this year we could showcase one of our projects at the annual "
CRM Jahrestagung" which is organized by
Businesscircle and considered the most important CRM-Event in Austria. Amidst other speakers from companies such as "
D. SWAROVSKI & CO", "
Nestl� Nespresso", "
Telef�nica" and "
Dresdner Bank" I could talk about our current project for
BWT. Project Manager Markus Nachtmann and me focussed on the challenges of user adoption and training. We also gave our solution a name (
Jeannie) to be able to blame someone, if it doesn't work as expected ;-)
PS: And yes, you can ask me how we got Jeannie into the left navigation area.
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